Frequently Asked Questions
We’ve answered the most common ones to help
you understand your options and feel confident
in your generator investment.
Q: Do you offer free estimates?
Yes! We offer free phone consultations and on-site estimates to help you find the right generator solution for your home or business.
Q: Are you licensed and insured?
Absolutely. Our team is fully licensed, insured, and trained to handle all aspects of generator installation and service.
Q. Will my HOA allow a generator?
Most HOAs do allow standby generators, but you’ll need to check your community’s specific guidelines. If the generator is for medical needs, approval is typically easier to obtain.
General Questions
Q: What brands of generators do you sell?
We proudly offer Generac and Kohler generators—two of the most trusted names in backup power.
Q: How do I know what size generator I need?
We’ll help you choose the right size based on your home or business power needs during a free consultation.
Q: Do you sell portable generators?
We specialize in permanent standby generators. If you're looking for a long-term solution, we’ll guide you through the best options.
Generator Sales & Selection
Q: How long does installation take?
Most generator installations are completed within 1–2 days. We handle the entire process for you.
Q: Do I need to coordinate with my gas company or electrician?
Nope—we provide turnkey installation, including coordination with gas lines, electrical work, and final testing.
Q: How do Generators run?
They require a fuel source, such as propane or natural gas.
Installation
Q: Do you offer maintenance plans?
Yes! Our service division, Southern Power Experts, provides full-service maintenance and repair to keep your system running year-round.
Q: How often should my generator be serviced?
We recommend annual maintenance every year.
Q: What if my generator stops working?
After installation, we will provide you with our service and maintenance division. You can call them directly to resolve the issue over the phone or schedule a service visit.
Maintenance & Repairs
Q: Do you offer financing?
Yes, we offer flexible financing options to make backup power more affordable with low monthly payments.
Q: Are standby generators expensive to operate?
Not at all. Standby generators run on natural gas or propane.
In addition to running during outages, they perform brief weekly or biweekly
self-tests to ensure they’re always ready—keeping operating costs relatively low.
Financing & Costs
What Are The Next Steps?
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phone consultation
Site Evaluation
Custom quote
installation day
It all starts with a quick phone call to discuss your power needs, answer questions, & guide you toward the right backup solution
Our team visits your property to assess placement, power required, & ensure all complies with local codes & safety standards
We provide a detailed, transparent quote with no hidden fees—covering equipment, installation, & any additional services you may need
Our certified technicians handle the full installation from start to finish, ensuring your generator is set up safely, tested, and ready for action