Terms & Conditions
Last updated: September 24, 2025
Welcome to Southern Power Generators (“Company,” “we,” “our,” or “us”). By accessing our website, purchasing products, or using our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Services Provided
Southern Power Generators specializes in the sale, installation, and servicing of standby and backup generators for residential and commercial customers. We also provide maintenance plans, repair services, and related energy solutions.
2. Estimates & Proposals
All estimates provided are free and based on the information available at the time of consultation.
Final costs may vary depending on site conditions, permitting requirements, and customer-selected options.
Written proposals are valid for 30 days unless otherwise stated.
3. Installation & Maintenance
Installations are performed by licensed and insured professionals.
Customers are responsible for ensuring property access, fuel supply, and compliance with HOA or local restrictions.
Maintenance services must be performed at recommended intervals to maintain warranty coverage.
4. Payment Terms
Payment terms will be specified in your contract or invoice.
We accept major credit cards, checks, and approved financing options.
Late payments may be subject to fees or service suspension.
5. Warranties
Generators are covered by the manufacturer’s warranty (terms vary by brand and model).
Southern Power Generators provides a limited installation warranty, which will be detailed in your service agreement.
Warranty claims are subject to manufacturer approval and proper maintenance records.
6. Customer Responsibilities
By purchasing from us, you agree to:
Provide accurate information during consultations.
Obtain HOA or community approvals if required.
Allow safe access to your property for installation or service.
Maintain your generator according to manufacturer guidelines.
7. SMS Messaging & Communications
By providing your phone number, you consent to receive SMS messages related to appointments, service reminders, and promotional offers.
Message frequency may vary. Standard carrier rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at 404-289-6383/james@southernpg.com
8. Limitation of Liability
We are not liable for damages caused by misuse, neglect, acts of God, or third-party utility issues.
In no event shall Southern Power Generators’ liability exceed the amount paid for services rendered.
9. Governing Law
These Terms & Conditions shall be governed by and construed under the laws of the State of Georgia.
10. Changes to Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on our website with a revised effective date.
11. Contact Us
For questions about these Terms & Conditions, please contact:
Southern Power Generators
2637 White Oak Drive Decatur, Ga. 30032
404-289-6383
james@southernpg.com