Privacy Policy
Last updated: September 24, 2025
Southern Power Generators (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, request services, or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and billing details when you request a consultation, purchase services, or sign up for communications.
Technical Information: IP address, browser type, and usage data collected through cookies or similar technologies on our website.
Service Information: Details related to generator installations, maintenance history, and customer service interactions.
2. How We Use Your Information
We use your information to:
Provide estimates, installation, and maintenance services.
Schedule appointments and communicate service updates.
Send SMS or email reminders, confirmations, and promotional offers (with consent).
Improve our website, services, and customer experience.
Comply with legal or regulatory requirements.
3. SMS Messaging Policy
By providing your phone number, you consent to receive SMS messages from Southern Power Generators.
Messages may include service reminders, appointment confirmations, and special offers.
Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
4. Sharing of Information
We do not sell or rent personal information. We may share information with:
Service providers who assist with installations, maintenance, financing, or marketing.
Regulatory authorities when required by law.
Affiliates or divisions of Southern Power Experts, LLC, for business purposes.
5. Data Security
We use reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, loss, or misuse.
6. Cookies & Tracking
Our website may use cookies or analytics tools to improve performance and understand visitor activity. You can adjust browser settings to disable cookies, but some features may not function properly.
7. Your Rights
You have the right to:
Access, update, or correct your personal information.
Opt out of marketing communications at any time.
Request deletion of your personal data, subject to legal and contractual obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
For questions about this Privacy Policy, please contact:
Southern Power Generators
2637 White Oak Drive Decatur, Ga. 30032
404-593-6308
james@southernpg.com